Call us on 1300 263 926 to make a purchase and we will send your personalised Gift Voucher via email.
You can also make a purchase at our Clinic in Bondi Junction.
Cancellations and Refunds
Body and Bone has a ‘no refund’ policy on purchases if you simply change your mind.
Services are not transferable to other individuals unless specifically stated in writing.
We require at least 48 hours’ notice to be given for any appointment cancellation. If you cancel within 48 hours of your appointment, or do not attend a booked appointment, we reserve the right to charge a cancellation fee of 50% of the service cost.
Refunds will be provided where required under the Australian Consumer Law.
Pre-paid or Promotional Offers/Services
There is no refund on Pre-paid or Promotional Offers/Services. They are not transferable to other individuals unless specifically stated as part of the promotion or offer.
Pre-paid or Promotional Offers/Services have a 12 month expiry date from the date of purchase unless specifically stated as part of the promotion or offer.
48 hours’ notice is required for any Pre-paid or Promotional Offers/Services appointment cancellations.
If you cancel a Pre-paid or Promotional Offer/Service within 48 hours, or do not attend the appointment, the service will be forfeited.
You agree to these terms by purchasing the Pre-paid or Promotional Offer.
If you have any questions, please contact us on 1300 263 926 during business hours or email us at info@bodyandbone.com.